Looking for a good read?
By Carol Charters, Librarian, Whakatāne Hospital
This month the Whakatāne Hospital Library in the Clinical
School, opened a new small recreational reading collection.
Having a number of works of fiction available for loan seems
to be a developing trend in medical libraries, and I can easily
see why. Reading helps you unwind, spurs imagination and can
also encourage a deeper understanding of the human condition.
Apparently, reading is still the most popular of all recreational
activities. Just borrow a book if it takes your fancy. It does not
need to go through the formal process of loans but please return it
to the library when you have finished. Happy reading!
Both hopsital libraries also have a vibrant self-help collection. The
subjects are broad. Mindfulness and Michael Mosley are popular
right now. Other books cover problems in living throughout the age
span as well as a good selection of titles about anxiety, depression
and personality issues.
Bring books back
A current and important issue for library staff is the number of
books that are going missing from our shelves. We cannot stress
enough how important it is to borrow and return books either via
library staff or using the self-issue option at the library counter.
A substantial amount of time is spent searching for books which
people have removed from the library without going through
the self issue (check out) process. There is a cost attached to
replacement as well as obvious disappointment for other library
users, especially if a book was recommended reading for study.
Just recently, an item from one of our regular book displays in
Tauranga has gone missing. These books are loaned to us from one
of our major suppliers and is an example of the recognition and trust
we receive from them. It would be sad to lose this valued service.
Lippincott manual of nursing practice [edited by] Sandra
M. Nettina. 11th ed. 2019.
If you have it or know where it could be, please return it.
Thank you and best wishes from the library team.
You are the Patient Experience;
we are all the Patient Experience
By Averil Boon, Acting Manager, Quality and
Last week, Patient Experience Week was
marked across the globe. It is a celebration
of the people who impact on the patient
experience every day – that’s all of you!
Although it happens at the end of April each year, improving our
patients experience is an ongoing continuous phenomenon.
Growing evidence tells us that patient experience is a good
indicator of the quality of health services. Better experience,
stronger partnerships with consumers, and patient and family-
centred care have all been linked to improved health, clinical,
financial, service and satisfaction outcomes.
BOPDHB’s fortnightly Adult Patient Experience Survey, provides
us with information about what patients think about the health
services we provide. You can view these surveys online on
OnePlace. Use the drop down filters to find specific information
about a particular health service provided at both hospitals.
Don’t forget to read the patient stories in the comment section of
For perspective on what ‘We are all the patient experience’ means
through the eyes of a patient, you can watch a video created by the
Beryl Institute, this is a global community of practice dedicated to
improving the patient experience through collaboration and shared
knowledge. View this online here https://youtu.be/iBLQnThJ6w0
For more information contact
me on 07-579 8968 or