Bay of Plenty DHB, Nov 2017
Level: Organisation
Report: e2e
Staff
0
25%
Colour Key
Patient
50%
75%
100% 0
25%
strongly agree
50%
75%
100%
neither degree or disagree
disagree
The values and behaviours
expected at work are clear to me Staff behaved in ways that
matched my values
I understand how my work
makes a difference to people I am satisfied with the outcome
of my care
I am clear about my objectives
and responsibilities I am clear about my treatment
options and plans
People working here display a
positive attitude Staff were generally positive and
encouraging
I am happy with the training and
development I receive
I am happy with my career
progression opportunities
I can put the skills important to
me to good use in my role
I am supported to grow and
develop at work
My views and ideas are
welcomed and encouraged
My manager focuses on my
strengths rather than my
weaknesses
I could put my own experience
and expertise to good use in my
care
I was supported to learn about
my condition
Staff listened to me and were
interested in my views
I was enabled to be
an equal partner in my care
My manager gives me regular
helpful feedback
Staff here are generally friendly
and welcoming Staff were generally friendly and
welcoming
Staff respect each other whoever
they are and whatever their role Staff were respectful of my
individual, cultural
and spiritual needs
I am praised and recognised
when I do a good job
Staff praised my efforts to help
myself get better
Staff are rarely rude or unkind to
each other Staff were seldom rude, unkind
or thoughtless
I know enough about what is
going on in the organisation The people caring for me
explained things clearly
People in my team work well
together to provide a great
service
Different teams and services
work well together
I was always involved in my care
in ways that work for me
The different people caring for
me worked well as a team
Senior leaders here are visible
and approachable
People here are helpful to each
other
I usually have enough time to
complete all of my work Staff didn’t seem unduly rushed
or busy
My health and wellbeing has not
suffered because of my work Staff did all they could to help
reduce my pain or distress
If I notice an error or issue I feel
safe to speak up about it It was easy to talk to staff if
I had worries or concerns
I have personally experienced
bullying or harassment at work in
the past 6 months
Experienced discrimination at
work in the past 6 months
I feel safe to speak up about
inappropriate behaviour
Recommend as a place to work
Likely to recommend the service
to friends and family
11 p4