Statement of Service Performance for year ended 30 June 2013
Main measures of performance |
Volumes |
Comments |
|
2011
Base
|
2012
Base
|
2013
Target
|
2013
Actual
|
2013
National Average
|
Did-not Attend ( DNA ) rate for outpatient services
Total 8.2 %
7.6 % 5 %
6.3 %
Not Available
Not achieved . Patient centred boo helped reduced DNA rates , and progressing to further improve perf against this measure in 2013 / 14 .
Māori 16.9 %
15.7 % 5 %
14.9 %
Not Available
Not achieved . A specific project t Māori DNA rates combined with centred booking has helped redu though not to targeted levels .
Secondary post natal length of stay ( days ) is maintained
Not Reported
2.43 No target set
2.43 Not Available
Achieved .