Bookshelf YP 2019 Catalog 8.14.18 | Page 202

Q&A Q. How do I find out pricing and/or place my Rooted Cuttings order? A. All Rooted Cuttings orders must be placed through the broker network. Contact your favorite broker today for pricing and to place your order. Q. How advanced will my Rooted Cuttings plants be when I receive them? A. Depending on the crop, most plants ship out 4-6 weeks after stick. Q. Besides getting great quality plants, what are some of the benefits of bringing in Rooted Cutting plants from Lucas Greenhouses? A. Small order minimums allow you to have a more diverse selection for your customers. Our extensive offerings allow you to stay organized and save cost by purchasing from one dependable source. We have an experienced growing staff available to help give recommendations and answer questions. Q. When should I have my Rooted Cutting orders in to my broker? A. The earlier you can place your order, the better we can help ensure the availability of what you want, when you want it. We suggest that Spring Rooted Cutting orders reach us by early October and Rooted Cutting Poinsettia orders by late February to guarantee availability. Please also consider that your broker will need time to process the order before sending it to us as well. Check with your broker for more specific ordering dates. We do accept late orders subject to availability. Q. How do I find out what varieties you offer? A. Your broker will have a complete listing of available varieties & sizes in our Rooted Cutting Programs. You can also obtain a copy of our variety listings on our website www.lucasgreenhouses.com. Q. How will my order ship? A. The Lucas Greenhouse shipping team works hard to accommodate your delivery requests and needs. With our ever growing fleet of tractor trailers and straight trucks, we are ready to deliver what you need, when you need it. To make for a fast and efficient delivery, all our trucks are equipped with lift gates and all your plants are shipped on our convenient to unload carts. Our young plants can be delivered by grower truck, Fedex (also can go air in the case of poinsettias), or can be picked up at our greenhouse. Over 80% of our young plants ship to your door on temperature controlled trucks. Please, check with your broker for freight rates & minimums. Q. Can I schedule my order to be a Customer Pick Up? A. With our 20 bay loading dock and fully staffed shipping department, we are prepared to quickly handle vehicles of all sizes. If you would like to schedule your order to be a CPU, just indicate that to your broker. 202 LUCAS GREENHOUSES