GREAT JOB, MALGORZATA PBANIA!!
I am a director of customer support at one of the big
banks. Today, the service was what I wish anyone to my
client. Way to go!
AWESOME, FANNY KREBS
Arrived on a Sunday, taken the ?at by the automat. The
fridge was not working. 1 hour and 15 minutes later the
fridge was changed. Great reac?vity, thank you.
ANOTHER “WOW” MOMENT, FERNANDO HADAD
that we were very kind and responsible in rearrange the alterna?ve hotel. That we will be responsible for
the extra charges and that the alterna?ve was a good accommoda?on... so good as they had booked an
was overbooked and the most important was that we were every ?me taking care about them (guests) to
solve the problem, due to this posi?on from the ?rst contact leaving me calm with regard to this situa?on!
Thank you all for your commitment, love and dedica?on! so far I have nothing to complain of your services; just have to praise! kisses to the sta?.
Ingo Felskau
2
Shane de la Rue
Chnatelle Tanti
Sandra Mas Seracchioli
3
Stefanie Gahler
4
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