BOOKING BLUE: THE BERLIN CS NEWSLETTER MARCH 2013 VOL.2 ED. 3 | Page 5

i want to thank you ANDREA GARCIA MANZANARES (ES): The truth is that I have no words left to say how good you are. Miss Andrea assisted me wonderfully, and gave me an affirmative answer in a few minutes. I think it would be really rare if I were to change from your agency as I'm really satisfied not only with this last query but with every other booking that I have made. Every time; a fast and effective answer. I'm really thankful for everything and I wish you the best in your daily work. JOSE NEVES (PT) Very happy with the service of Jose , excellent agent . Booking.com has the best customer se