Join the back and neck programme
The Bonitas back and neck programme offers access to doctors , physiotherapists and biokineticists for up to six weeks , based on personalised care plan , to meet your needs . We cover the full cost of the programme .
The back and neck programme , run by Documentation Based Care ( DBC ), helps you treat chronic back and neck pain . The programme aims to find the root cause of the pain and improve your quality of life .
Who can access the programme ?
The programme is available on all Bonitas plans except BonCap .
Joining the programme is easy
You can be referred by your doctor or identified by us . You can also contact us on 0860 105 104 to find your nearest DBC centre .
How does the programme work ?
Step 1
You are assessed by a biokineticist and a doctor through a physical examination and tests to check range of movement and nerve health .
Step 2
The doctor takes your medical history to explain the possible cause of chronic pain . The DBC procedures are also explained to you .
Step 3
A treatment plan is put together for you and a patient contract signed where you commit to the prescribed treatment .
Step 4
After your first assessment , you receive treatment sessions of an hour long twice a week for up to six weeks with the full cost covered . At each session , you spend 30 minutes with the physiotherapist and 30 minutes with the biokineticist .
Step 5
After six weeks , the doctor re-examines you to determine your progress and improvement . If all is well , you are discharged with a home exercise programme to maintain your results long term . You can then attend maintenance sessions with a biokineticist on a regular basis to support you after your recovery at your own cost .
Ingrid Fischer , a member , shares her experience
After a bad fall where I bashed my head against a window sill , my entire back and neck went into spasm . I contacted your Customer Care Department and was afforded a treatment at the Pretoria North branch of the back and neck rehabilitation clinic .
What a change this treatment has made to my life . With every treatment , I felt pain in another area , but I became more mobile . I noticed I now have my balance back and the way I walk has greatly improved . ( Due to a knee replacement in 2009 , I previously had a ‘ shuffling ’ walking style .)
It was the first time I was shown what type of easy-to-follow exercises I could do after a knee replacement ! Although I am an elderly , but very active person , the staff was very professional and friendly . I would like to thank Bonitas for giving me back my life . Now I am really active !
Documentation Based Care Call : 0860 105 104
Page 11 B-Living Issue 3 , 2017