Join the back and neck programme
The Bonitas back and neck programme offers access to doctors, physiotherapists and biokineticists for up to six weeks, based on personalised care plan, to meet your needs. We cover the full cost of the programme.
The back and neck programme, run by Documentation Based Care( DBC), helps you treat chronic back and neck pain. The programme aims to find the root cause of the pain and improve your quality of life.
Who can access the programme?
The programme is available on all Bonitas plans except BonCap.
Joining the programme is easy
You can be referred by your doctor or identified by us. You can also contact us on 0860 105 104 to find your nearest DBC centre.
How does the programme work?
Step 1
You are assessed by a biokineticist and a doctor through a physical examination and tests to check range of movement and nerve health.
Step 2
The doctor takes your medical history to explain the possible cause of chronic pain. The DBC procedures are also explained to you.
Step 3
A treatment plan is put together for you and a patient contract signed where you commit to the prescribed treatment.
Step 4
After your first assessment, you receive treatment sessions of an hour long twice a week for up to six weeks with the full cost covered. At each session, you spend 30 minutes with the physiotherapist and 30 minutes with the biokineticist.
Step 5
After six weeks, the doctor re-examines you to determine your progress and improvement. If all is well, you are discharged with a home exercise programme to maintain your results long term. You can then attend maintenance sessions with a biokineticist on a regular basis to support you after your recovery at your own cost.
Ingrid Fischer, a member, shares her experience
After a bad fall where I bashed my head against a window sill, my entire back and neck went into spasm. I contacted your Customer Care Department and was afforded a treatment at the Pretoria North branch of the back and neck rehabilitation clinic.
What a change this treatment has made to my life. With every treatment, I felt pain in another area, but I became more mobile. I noticed I now have my balance back and the way I walk has greatly improved.( Due to a knee replacement in 2009, I previously had a‘ shuffling’ walking style.)
It was the first time I was shown what type of easy-to-follow exercises I could do after a knee replacement! Although I am an elderly, but very active person, the staff was very professional and friendly. I would like to thank Bonitas for giving me back my life. Now I am really active!
Documentation Based Care Call: 0860 105 104
Page 11 B-Living Issue 3, 2017