FOREWORD FROM THE CEO
We are very proud of our Mission in Bon Secours
and over 100 years of service in Ireland, providing
“Good Help to those in Need”. Bon Secours
Health System is the largest private healthcare
provider in Ireland and with that comes a
responsibility to ensure we continue to provide
Advanced Medicine and Exceptional Care to
those we serve.
Building on our mission, vision and values, which
have stood the test of time, the 2020 Plan sets out
our 6 strategic goals and 20 strategic initiatives
from now until 2020 to ensure we stay true to our
Mission, continue to focus on our Patients, and
continue to grow and develop our services into
the future.
The 2020 Plan has been developed following
considerable engagement, an honest and critical
look at our current strengths and weaknesses and
an evaluation of our threats and opportunities. I
would like to thank all of those who had a hand
in shaping it.
A service model for each hospital that
supports growth, is innovative and aligned
to the changing needs of our communities
A more engaged, motivated and valued
workforce, sharing knowledge and working
together to achieve even more
More engagement with our patients and
GPs to ensure our services continue to meet
their requirements and are always centred
around Exceptional Care
New and improved facilities, infrastructure
and IT systems across Bon Secours Health
System – with over €150m investment
More engagement with insurers, the public
health system, academia and industry
to ensure we work together to deliver
Advanced Medicine to our patients
We will provide regular updates on implementing
the 2020 Plan and will provide every opportunity
for participation. I hope all our staff share this 2020
plan, become part of it, help shape it further and
take the opportunity to become actively involved
in its delivery.
The 2020 Plan provides a framework for the next
five years that I hope resonates with all staff and
stakeholders and sets milestones to ensure we
maintain momentum and delivery.
I hope this plan serves as a call to action and
that staff across all of our hospitals feel engaged
and excited about the future, and our plans to
continually improve services for our patients.
By 2020 we will see many improvements whilst
remaining true to our founding mission.
Such improvements include:
More integrated operations across Bon
Secours Health System
An enhanced Clinical Governance and
Quality System throughout Bon Secours
Health System and a continuous learning
culture embedded across Bon Secours
Health System
Bill Maher
Group CEO
3
T HE
2020 P L A N