BizBuzz May 2024 | Page 66

THESE MAINLY FOCUSED ON CORPORATE SERVICES , HEALTH , AGRICULTURE , BUSINESS INTELLIGENCE AND EDUCATION . APPLICATIONS MAINLY COMPRISED DATA ANALYTICS , CHATBOTS AND DECISION SUPPORT .
RESEARCH ALSO REVEALS THAT , IN MOST AFRICAN COUNTRIES , THERE ARE FEW COMPREHENSIVE POLICY FRAMEWORKS TO INCENTIVISE RESPONSIBLE AI , REGULATE AI-DRIVEN BUSINESS MODELS , OR PROMOTE THE CREATION AND CAPTURE OF HIGH- QUALITY AFRICAN DATA . ACCORDING TO THE GOVERNMENT AI READINESS INDEX 2022 , AFRICA WAS RANKED THE LOWEST COMPARED TO ALL OTHER REGIONS . THE 2023 INDEX , HOWEVER , SHOWED ENCOURAGING PROGRESS . THREE SUB-SAHARAN COUNTRIES PUBLISHED NEW NATIONAL AI STRATEGIES , AND ONE ANNOUNCED A PENDING STRATEGY . MAURITIUS LEADS THE REGION , FOLLOWED BY SOUTH AFRICA , RWANDA , SENEGAL , AND BENIN IN THE TOP FIVE . AI HAS CHALLENGES , SAYS SWART , BUT TRANSFORMATIONAL OPPORTUNITIES OUTWEIGH THESE . “ NPOS SHOULD NAVIGATE AI ISSUES THOUGHTFULLY , MAINTAINING ETHICAL STANDARDS , AND PROTECTING THEIR DONORS ’ AND BENEFICIARIES ’ PRIVACY . NPOS THAT LEVERAGE AI WILL BE AT THE FOREFRONT OF SOCIAL INNOVATION , POTENTIALLY HAVING A MORE PROFOUND AND LASTING IMPACT ON THE COMMUNITIES THEY SERVE .”

Jacques Swart , Inyathelo operations coordinator

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