BizBuzz BizBuzz November 2023 | Page 41

NORMALISING CULTURAL EQUITY THROUGH TRADITION SHARING
ONE EXPLANATION OF WORKPLACE EQUITY STATES THAT EQUITY REFERS TO FAIR TREATMENT FOR ALL PEOPLE , SO THAT THE NORMS , PRACTICES , AND POLICIES IN PLACE ENSURE IDENTITY IS NOT PREDICTIVE OF OPPORTUNITIES OR WORKPLACE OUTCOMES .
SPEAKING ON FORMULAS FOR DEVELOPING CULTURAL EQUITY IN THE WORKPLACE , PAPY MINGASHANGA , GUEST RELATIONS MANAGER AT RADISSON BLU HOTEL WATERFRONT SAYS , “ AS A MULTINATIONAL ORGANISATION , OUR HOTELS ARE FOUND IN MOST MAJOR CITIES OF THE WORLD . THEREFORE , WE CELEBRATE CULTURAL DIVERSITY IN A RANGE OF WAYS SPANNING CULTURE , FOOD AND TRADITION SHARING .”
SOME OF THESE CELEBRATIONS OF TRADITIONS COULD INCLUDE TEAM-BUILDING ACTIVITIES WHERE A POPULAR NATIONAL SPORT IS PLAYED , LEARNING AND PRACTISING THE GREETINGS OF A PARTICULAR CULTURE AND LOOKING TO COMMEMORATE THE RELIGIOUS OR CULTURAL HOLIDAYS OF DIFFERENT EMPLOYEES AS A TEAM .
“ AT RADISSON BLU HOTEL WATERFRONT , FOR EXAMPLE , WE HAVE DAYS WHERE STAFF CAN SAMPLE DIFFERENT CULTURE ’ S FOODS , LEARN SONGS FROM DIFFERENT CULTURES AND , BECAUSE WE ARE IN SOUTH AFRICA , SHARE THE PRINCIPLE OF UBUNTU AS PART OF OUR VALUE SYSTEM ," HE ADDS
THE POSITIVE EFFECTS OF TRADITION SHARING ARE THAT DIVERSITY NOT ONLY BECOMES THE NORM WITHIN THE WORKPLACE , BUT ENTIRE TEAMS DEVELOP A CULTURE WHERE EACH OF THEIR DIFFERENCES ARE CELEBRATED AND ENJOYED . AS A RESULT , MANAGERS , HUMAN RESOURCES AND WELL-BEING PRACTITIONERS LEARN TO AUTOMATICALLY FACTOR THESE DIFFERENCES INTO THEIR TRAINING AND DEVELOPMENT OF EACH EMPLOYEE , THUS CREATING AN EQUITABLE WORKPLACE WHERE EVERYONE IS EQUAL AS A RESULT OF RECOGNITION OF EACH HAVING UNIQUE DIFFERENCES .
CHAMPIONING EMPLOYEE AND CUSTOMER INCLUSION
INCLUSIVITY WITHIN DIVERSITY EQUITY AND INCLUSION SHOULD BE APPROACHED BY BUSINESS LEADERS WITH A VIEW THAT EACH EMPLOYEE NO MATTER THEIR AGE , GENDER , RACE , SEXUAL ORIENTATION OR DISABILITY IS VALUABLE TO A BUSINESS .
IT LOOKS AT HOW BUSINESSES INCLUDE AND ALLOW ALL EMPLOYEES TO MAKE MEANINGFUL CONTRIBUTIONS IN THE WORKPLACE .
“ MY CORE BELIEF IS RESPECT FOR HUMAN DIGNITY ,” NOTES ANTON GILLIS , CEO AT KRUGER GATE HOTEL . “ HAVING AN INCLUSIVE WORKPLACE IS ESPECIALLY IMPORTANT IN THE HOSPITALITY INDUSTRY WHERE A BUSINESS WILL BE ACCOMMODATING GUESTS FROM ALL WALKS OF LIFE . IF YOUR DIVERSE TEAM FEELS EMBRACED AND RESPECTED , THEN SO WILL YOUR GUESTS .
“ OUR HOTEL ' S DOORS ARE OPEN TO ANY AND EVERYONE AND WE ARE COGNISANT OF DIVERSE GUEST AND EMPLOYEE NEEDS , WHETHER IT BE THROUGH RESPECTING DIETARY REQUIREMENTS , OVERCOMING