In walking the path from batched payments, vouchers and reams of paper to a streamlined electronic payment system, Margaret Faux, Chief Executive Officer, Synapse Medical Services developed a formidable knowledge of the Australian Medicare-based claims system and a passion for delivering quality support services. Here in a chat with BioVoice, she talks about the reasons behind establishing an office in India, digital healthcare opportunities in the country and more
EDITED BY SAYONI RAUTELA
Please our readers about your company, its India connection and the story behind establishing business here?
bio chat
“ Regulatory framework for digital healthcare is a necessity in India”
In walking the path from batched payments, vouchers and reams of paper to a streamlined electronic payment system, Margaret Faux, Chief Executive Officer, Synapse Medical Services developed a formidable knowledge of the Australian Medicare-based claims system and a passion for delivering quality support services. Here in a chat with BioVoice, she talks about the reasons behind establishing an office in India, digital healthcare opportunities in the country and more
EDITED BY SAYONI RAUTELA
Please our readers about your company, its India connection and the story behind establishing business here?
I have been coming to India since decades. Therefore, when I started my business in India there was no question of requiring any workforce here. In Australia, we have a small population and I knew that in India there were organization doing activities similar to what we do such as medical transcription. Then we decided to come over and tie up with some company here. That is how it began.
I set up Synapse in Australia during
2009. The company is currently one of the fast growing medical billing and transcription company. At Synapse, we think globally. We take our position as international providers of medical administration services very seriously. Synapse is proud to be the first Australian provider of medical billing, transcription and administrative services to achieve registration to ISO 9001 for the quality management system in our Sydney and Melbourne offices. We also have offices in Dubai and Chennai in India.
While we initially contracted companies in India, then I started
46 BioVoiceNews | October 2017