bio chat
“ Quality of healthcare need not be equated with fancy buildings ”
Mentioned Mr Kaustav Ganguli , Healthcare Lead and Senior Director , Alvarez & Marsal ( A & M ). Mr Ganguli who has more than 14 years of experience in consulting and bioscience industry , has worked across numerous markets in India , China , West Asia , North Africa , Europe and the US . In an exclusive chat with Biovoice , he shared his perspective on the healthcare focused report released by A & M besides the delivery of quality yet affordable healthcare to masses . Read the excerpts below :
BY RAHUL KOUL
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Scalability of healthcare models is constrained , amongst other things , by the lack of healthcare talent – doctors , nurses , allied health professionals and management professionals . In the context of such challenges , corporate hospitals need to graduate from an approach of managing operations by experience and intuition to managing performance with a scientific , professional approach .
What were the key objectives behind the recent report ' Healthcare Performance Improvement ’? What has been the outcome ?
The key objectives behind Alvarez and Marsal ’ s ( A & M ) report on Healthcare Performance Improvement was to draw attention to the need for a structured approach towards performance improvement in Indian hospitals and develop a framework using which healthcare operators can address performance issues .
The report stresses upon 3 areas . Firstly , it emphasizes the need for a structured approach towards performance improvement in Indian hospitals especially in the context of increasing private competition in top tier towns and the sensitivity of unit economics to lower pricing in smaller towns . Secondly , it identifies some of the inherent issues in Indian hospital groups that affect their performance related to revenue enhancement , cost optimization and working capital management . An example here would be the poor quality of data integration and analytics across the large majority of hospitals in the private sector . Thirdly , the report lays down a framework for systematically addressing some of these core issues in order to improve operational and financial performance .
At a very fundamental level , the report highlights the need for a change in approach towards managing hospital performance – from intuitive to analytical , from ‘ one-size-fits-all ’ to ‘ customizing offerings to micro-market needs ’, from doctor-centricity to brandbuilding and patient-centricity .
Primary healthcare is still a big challenge in rural areas . Why can ' t we increase number of health centers through PPP mode ?
There are two issues plaguing primary healthcare in
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BioVoiceNews | November 2016