Thyrocare, hospitals such as Dhirubhai Ambani Hospital, Fortis, Leelavati Hospital, Apollo that have quality accredited clinical labs and also engage in flow cytometry work. Thirdly we cater to CROs and the pharma industry.
We are working to understand our role in adjacencies such as food industry, plant science, veterinary and oceanography for that matter. These are promising areas and I am sure we have a huge role to play here.
Q: How has been the company’ s performance in terms of revenue?
Last year was good for us. We were at double-digit growth despite the current state of cash crunch. This year also we are growing. We are launching new products and exploring new areas. The future looks good. We are all set to support the clients through our best services.
Q: What are the challenges faced by you as tech providers? Is competition also at the top?
One of the biggest challenges is the ability to supply on time. The market has not evolved in terms of forecasting. So, when we don’ t get the forecast, it is difficult for us to deliver on time. We are increasingly seeking clarity from the market and the customers should provide so for improved services. Second is the installation after import of the machines poses challenges due to the lack of readiness on the side of clients. Another big challenge is logistics within reagent business. Perishable reagents need to be effectively taken care of and therefore time and continuity are a huge concern.
There are many competitors who are aggressive in terms of pricing and discounts besides their faster turnaround time. We are working on our strengths to stay ahead of them and we believe in working closely with our customers to advance the world of health.
Q: How does the future look like and what are the goals to achieve during your tenure?
The mission of BD Lifesciences – Biosciences is to continue leading the market. We are the most preferred brand as technology providers. Besides that, our relationship with customers makes us stand apart. I believe in the future of our business where BD must emerge as top of mind recall brand for our customers. superior quality products, services and engagement will be our drivers for success. My endeavor is to engage with the key opinion leaders in the market and help them understand the contributions that BD can bring in to the ecosystem. We will continue to strengthen our academic contribution beyond our five centers of excellence present in the country. We want to train the local scientists on new technologies. Another priority is to work on adjacent markets such as food, veterinary and oceanography which have a huge potential.
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