BioVoice News eMag August 2023 | Page 59

healthcare support within the home environment .
How has Portea Medical incorporated digitalization in its services ?
Right from the outset , Portea has been a digitally-driven out-of-hospital healthcare provider . We have integrated digitalization in various ways such as usage of electronic health records to store patient data and track their intervention plans and progress . This allows our caregivers to have an easy access to the patient information , enabling them to make wellinformed decisions about care . We have been using telehealth platforms to provide remote care to patients , and such services were extensively deployed during the pandemic when patients were unable to travel to a physical healthcare facility .
We have introduced mobile apps to promote self-management of healthcare by the patients . These help in tracking symptoms , communicating with care providers , and access information . Portea has also been at the forefront of using advanced data analytics and AI tools to analyse patient data and identify health patterns . Our telehealth platform

“ Electronic Health Records have made it possible to seamlessly share data among service providers , eliminating the risk of human error .”

served over a million COVID patients , and our app has been downloaded by over 500,000 patients ..
What key factors must companies be mindful of while implementing digital technologies ?
At the outset , it is important to identify the resources that a company has and the target audience as well as their specific healthcare needs and concerns . This will enable them to determine the type and extent of technologies that need to be deployed . The core factors that every digital healthcare or out-of-hospital care company must focus on are patient privacy and security , ease of use , accessibility , affordability , and regulatory compliances .
How can collaborations within industry help to create a futureready healthcare ecosystem ?
With over 1.4 billion people to take care of , the Indian healthcare ecosystem is probably the largest in the world . However , there is a significant shortage of resources in the country . Further , the existing healthcare resources are unevenly distributed and while there is ample coverage in major cities , and even redundant capabilities in some areas , large swathes of rural

HealthTech

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