Billing Frequently Asked Questions( FAQ)
How does Renown ' s billing work?
Step 1: Upon arrival of your service, we will ask for your health insurance card and other information.
Step 2: You will be asked to pay for your portion of the estimated bill at the time of service.
Step 3: We will contact your insurance company to collect the portion they owe. Sometimes the insurance company will not pay right away because they require more information. This might slow down payment on your account, and delay us from sending you a statement.
For hospital-based services, after your service, we will send you an informational statement. This is not a bill, but a state of Nevada required summary of your services that typically arrives within 30 days of your visit. Often times, the amount on this statement may be different from the actual payment due.
Step 4: If a claim is denied because the insurance company does not have enough information, we will work with you and your insurance company to obtain any missing information. In the case that there is a secondary insurer, we will work with them as well.
Step 5: Once all insurance payments are received, we will send you a bill with any unpaid balances your insurance indicated is patient responsibility.
If you are uninsured, you will receive a 30 percent discount from your total charges, with the exception of any same-day packaged self-pay price. A self-pay package rate is a flat rate that is offered for certain services for uninsured patients. The package rate price is determined by the acuity level and / or tests / services that are received, and must be paid in full prior to discharge in order to satisfy the entirety of the Renown bill.
What will I owe? Your out-of-pocket expense depends on the type of insurance you have. Typically, contacting the insurance provider directly is the best way to find out your financial responsibility. Find the scenario below that most closely matches your insurance situation for more information.
Private Insurance
Call your insurance company for the best information on your out-of-pocket expenses.
Our Mission Renown Health makes a genuine difference in the health and well-being of the people and communities we serve.
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