CUSTOM ORDER TERMS
& CONDITIONS
Instructions:
Please read through this entire document, sign, date, and fax or email this along with any custom order.
Terms and Conditions:
Custom garments are non-refundable and non-returnable.
Custom garments are made to the exact measurements provided. Patient instruction for donning
and care are very important. If the garment does not fit or some other adjustment needs to be
made, please contact our office immediately.
BiaCare makes all custom garments using a very detailed process that involves the creation of a new
pattern to specifically match the measurements that are provided on the order form. BiaCare cannot
resell a custom garment that was created using a pattern for one specific patient. For that reason, all
custom garments are non-refundable and non-returnable.
I affirm that I fully understand the garment I am ordering, including its basic features such as size,
shape, compression level, and anticipated fit (i.e. comfort level, range of motion, etc.). I have
watched all available measuring videos and read all available measuring instructions provided by
BiaCare and know how to properly measure for the specific garment I am ordering.
I also unde