BH. | Page 4

INSIDE BH. MAGAZINE

24/7 GLOBAL FASHION

CONTENTS

Understanding retailing

8-11 Retail Awareness page-P1

Understand different types of retaiers

74-76 Distributing goods-P2

Channels of distrubtion for boohoo and john lewis

32 Customer service-P3

Customer service is essentiel

82-83 External factors-P4

Competitive factors faced by boohoo

8-11 Functions of retailers-M1

Functions and formats of boohoo and john lewis

78-80 Distruting methods-M2

Methods of distributing boohoo products

60-61 Mystery shopper-M3

sales techniques and overall customer service put to the test

78-80 Distrution methods-D1

the system used by boohoo

62 Customer service swot-D2

Strengths,weakeness,oppotunties&threats to boohoo customer

Business envoirnment

6 About us-p1

ownership and purpose of boohoo

20-22 Stakeholders in business-P2

who the stakeholders are in business

16-19 Who's who in the business-P3

who everyone is in the business

12-13 structure of the business-P4

format and structure to achieve main purpose