Employees will want to influence the company through many different ways and want the business to do well as it will benefit them.
Customers will have a different experience with these stores due to one being a click whereas john lewis is a bricks and mortar store. Customers will want good customer service and good quality products from both stores. Some John lewis customers will be more concerned with the environment and sustainability of the products compared to boohoo customers who are after quick affordable clothing. Customers at John Lewis expect to get the best price for the product due the price match guarantee whereas boohoo is own brand clothing and this does not apply to their customers.
Employees will want to influence the company through many different ways and want the business to do well as it will benefit them.
Customers will have a different experience with these stores due to one being a click whereas john lewis is a bricks and mortar store. Customers will want good customer service and good quality products from both stores. Some John lewis customers will be more concerned with the environment and sustainability of the products compared to boohoo customers who are after quick affordable clothing. Customers at John Lewis expect to get the best price for the product due the price match guarantee whereas boohoo is own brand clothing and this does not apply to their customers.Suppliers will want the business to succeed due to if it grows their orders will grow. Once the business becomes more established suppliers may feel more comfortable with dealing with these businesses. Suppliers for both Boohoo and John Lewis will want them to have more orders, stores etc so they can provide more garnets and items to increase there profits. Suppliers will want to provide high quality items at a cheap price and on time to keep contracts with the retailers. The community may want a larger influence in a company such as John Lewis compared to Boohoo as the store will be in the local area. The community may be concerned with the affect on the local area such as the knock on affect and the jobs provided. The community may want to influence where the retailer goes such as “is it green land?”,”is it out of town”. For both company the community may be concerned with the environment and the waste it produces as they will want to limit this. The community will influence the company by spending money in the store and seeing the jobs which will be provided whereas for example the suppliers would not be concerned with this.
One type of a stakeholder is the customers themselves, they want the business to produce quality products at reasonable prices, good customer service and also to see an improvement within the business. The control they have over a business is that they are the reason a business is there in the first place so that a customer will buy their products which will make a profit for the business.