BELLA July 2016 | Page 63

Replenishment- Re-stocking the shop floor

Soft-Skills- Skills tha cannot be taught but make you appealing to an employer.

Vendor- A person or company offering something for sales eg. Salesperson

Flexibility- To be able to change easily according to the situation.

Duty- A tax paid to the government on items you bring into the country.

Components- A part that combines with other parts to create something bigger.

Buisness Ethics- Conduct, principles and patterns of behaviour in buisness dealings that involve doing the right thing.

ETI- Ethical Trading Base code

Internal Communication- Exchange of information that takes place within an organisation.

Semiotics- Study of signs

Micro Environment- Factors that have a direct impact on its buisness operations and success.

Macro Environment- External Influences over which the buisnss has no control over.