Bed & Breakfast News Issue #47 Summer 2019 | Page 3

Visit our website: | bandbnews.co.uk | 3 EDITOR: David Weston [email protected] ADVERTISING: [email protected] B&Bs: “a cornerstone of Britain’s welcome to the world” Bed & Breakfast News magazine Belfry House, Batts Field, Bruton BA10 0DX “This week is National B&B Week”, tweeted the Green Party leader and Brighton MP Caroline Lucas to her 388,000 followers, “celebrating Britain’s brilliant B&Bs, guesthouses and family-run hotels. Offering individuality, one-to-one service and hospitality on a human scale, B&Bs are a cornerstone of #Brighton tourism & our welcome to the world”. And the Minister of Tourism (see cover) said: “Our B&B’s are world-class. Four of TripAdvisor’s top five B&Bs in the world are in Britain and this is something that we want to capitalise on. Britain is open for business and National B&B Week is a great opportunity for us to showcase this dynamic sector. I hope we can encourage even more people to support British tourism and experience the superb places on offer all across the nation.” Published by Special Publishing Ltd. www.SpecialPublishing.com Registered in England No. 3217188. For information about advertising, please click HERE Contents 4 News & views 6 B&B in the Spotlight: No1 South Beach, Blackpool We couldn’t have put it better ourselves! And we were delighted that National B&B Week this year reached 3.4 million by social media and saw 1.19 billion press views of 92 articles, thanks to the sponsors eviivo and to 65 industry supporters including VisitBritain, Google, TripAdvisor, Booking.com, expedia, Direct Line for Business, AA Hospitality and many others. 8 ‘Spilling the beans’ on the secret to guest satisfaction Thank you all for taking part! And of course, thank you again for your membership. We will continue to do our best to inform, support and represent you. 16 The truth about energy brokers Tell us your views - email us at: [email protected] 11 AA B&B Awards 2019 14 The eviivo Awards open for 2019-20 18 Two-thirds of B&Bs suffer business disruption and follow us on Twitter - go to: https://twitter.com/BandBassoc 22 How to increase profitability Front cover: our Chairman David Weston (left) and the Minister (middle) visit Heath House B&B, Ossett, Yorkshire for National B&B Week 26 What ‘Making Tax Digital’ means for B&Bs