Bed & Breakfast News Issue #46 Spring 2018 | Page 27

Visit our website: | bandbnews.co.uk | 27
They were one of only three finalists
nationally following their regional success
as gold winners in the South West Tourism
Awards in February.
Just a week later, on the 30th April, the pair
attended the ‘Oscars’ of the B&B industry –
the annual AA B&B Awards at the Landmark
Hotel in London, where they were named
‘Unique B&B of the Year’.
Simon Numphud, Managing Director of
Hotel and Hospitality Services at The AA said:
‘It is our way of thanking and recognizing
the establishments and individuals who
demonstrate all-round excellence, unfailing
standards and outstanding service’.
Andy told us “We were delighted to win a
national award from TripAdvisor, but to
go on to win two more national awards
was amazing. It’s fantastic to be
recognized for our hard work.
We created our own ideal place to
stay at The 25 and are thrilled so
many people love what we do.”
Julian added, “At The 25 we
literally took many areas of the building back
to the brick and started again. It was an
opportunity to make sure we did everything
right: from high pressure showers to sockets in
the right places, but it’s much more than that.
It’s all the little touches that make us such a
unique, special place to stay.”
Reflecting on the reasons for their success,
Andy says “We’ve tried to think of everything
to make a stay with us truly memorable - daily
home baked goodies in your room, pillow mist,
mood lighting, hand written notes, Elemis
toiletries, bathroom TVs, movies on demand.
We’re also blessed with a fantastic location:
the English Riviera is renowned for its climate,
making it a great all year round destination.”
Andy & Julian have a track record of success
in the hospitality sector, having previously
turned a failing hotel in North Wales around,
which also received a top ten ranking on
TripAdvisor during their tenure.
The 25 Boutique B&B has six very different
bedrooms, all with cutting edge design by
Andy and the latest technology by former
IT Manager Julian.
Their five star rating reflects the
quality they offer, but in their online
reviews, time and time again guests
mention the friendliness of their
hosts and the little extra touches
that set it apart from other B&Bs.
The 25 is just a short walk from the seafront via
the grounds of their closest tourist attraction,
Torre Abbey, and another ten minutes away
is the main harbour area of Torquay. With a
nearby train station, local ferries and buses, it’s
easy for guests to be car-free during their stay.
Andy plans to capitalise on their recent
success and has set up a training company
for other budding B&Bers. He said “Having
done it twice, we know what it takes to make a
successful B&B and I’d like to help people choose
the right property and make the best decisions
from the outset. In today’s online world, it’s
no longer enough to learn the ropes on the job,
you need to excel from day one.”
www.the25.uk