Bed & Breakfast News Issue #46 Spring 2018 | Page 25

WALES
Rhedyn Guest House – Builth Wells, Powys
Owner of Rhedyn Guest House (below, centre), Muiread
O’Connell commented: “It’s so nice to think that our efforts have
been recognised. To be honest we’re overawed, but also really
delighted. We think there is no secret in running a B&B - it’s about
making guests feel like they are staying with friends; making
them feel like they are being cared for; and making them feel like
someone has gone that extra mile for them.”
NORTHERN IRELAND
Causeway Lodge – Bushmills, County Antrim
Owner of Causeway Lodge (below), Anne Taggart commented:
“The Guest Accommodation of the Year is a wonderful accolade
to have won, and we are thrilled to have been chosen by the AA -
all of our hard work has paid off, and being recognised at the top
means everything.”
With five categories, ranging from the friendliest to the most
unique, the winning establishments have been chosen due to
their impeccable service and superb offering. Research by online
booking experts eviivo, sponsors of the AA Friendliest B&B Award,
found that in nearly 1,500 reviews of its top 100 properties, guests
most frequently cited ‘friendly’ (17.5% of reviews), ‘hosts’ (16.5%)
and ‘welcome’ (13.5%) when praising an establishment, showing
the importance of these traits to a successful B&B.
Causeway Lodge wins AA Guest Accomodation of the Year, N. Ireland