Bed & Breakfast News Issue #46 Spring 2018 | Page 25

WALES Rhedyn Guest House – Builth Wells, Powys Owner of Rhedyn Guest House (below, centre), Muiread O’Connell commented: “It’s so nice to think that our efforts have been recognised. To be honest we’re overawed, but also really delighted. We think there is no secret in running a B&B - it’s about making guests feel like they are staying with friends; making them feel like they are being cared for; and making them feel like someone has gone that extra mile for them.” NORTHERN IRELAND Causeway Lodge – Bushmills, County Antrim Owner of Causeway Lodge (below), Anne Taggart commented: “The Guest Accommodation of the Year is a wonderful accolade to have won, and we are thrilled to have been chosen by the AA - all of our hard work has paid off, and being recognised at the top means everything.” With five categories, ranging from the friendliest to the most unique, the winning establishments have been chosen due to their impeccable service and superb offering. Research by online booking experts eviivo, sponsors of the AA Friendliest B&B Award, found that in nearly 1,500 reviews of its top 100 properties, guests most frequently cited ‘friendly’ (17.5% of reviews), ‘hosts’ (16.5%) and ‘welcome’ (13.5%) when praising an establishment, showing the importance of these traits to a successful B&B. Causeway Lodge wins AA Guest Accomodation of the Year, N. Ireland