2017 LOOKS SET
TO SHINE
This year we can report that the outlook
for 2017 is overwhelmingly positive.
Confidence levels are at their highest
since our report began in 2012, with two
thirds of professionals more optimistic
now than a year ago.
This positivity follows a successful 2016,
which a huge 86% of you felt was a good
year for the industry. Last year hair and
beauty businesses saw an increase in the
number of customers coming through
their doors and 40% enjoyed a boost
in turnover.
WHAT ABOUT BREXIT?
CELEBRATING SUCCESS
The optimism being felt across the
industry has led to many exciting
developments. Overall, salons are
showing a strong intention to increase
headcount, which should lead to the
creation of thousands of new job
opportunities. Freelance/mobile workers,
on the other hand, have been focusing on
tapping into customer desires for a more
personal approach and competitive prices
look set to pay dividends. Barbers have
registered the highest levels of confidence
within our sector, outlining the levels of
positivity we are seeing all round.
Spend on products after a treatment
has also increased, creating the
perfect opportunity to boost
business’ bottom lines.
AN ATTRACTIVE
CAREER CHOICE
We’re proud to be a part of an industry
that is famous for its dedicated and
creative professionals. And, like us, you’re
excited about the future: 78% of you
anticipate staying in the hair and beauty
sector for life.
The UKs decision to leave the EU has
left many businesses across the UK
uncertain about its impact on the hair
and beauty industry. Despite some
gloomy newspaper headlines, more than
90% of industry professionals told us
that Brexit has yet to have an impact on
their business. Staying informed during
this period of change remains important
however, as around a fifth have still voiced
concerns about how it might affect them
in the future. SPEND IS ON THE UP
78% 86% 64%
of industry
professionals choose
hair & beauty for life
4
Whilst prices have risen, this has done
little to deter customers from indulging
in their favourite treatments. As a result,
the annual average spend on a basket of
treatments has continued to rise year on
year, now up by £118 for women and £68
for men.
felt 2016 was a
good year
are more optimistic
than in 2016
http://www.fsb.org.uk/media-centre/latest-news/2017/01/11/small-business-confidence-bounces-back-to-pre-referendum-level
5