With customer loyalty on the rise,
confidence at an all-time high and good
news on the hiring and spending front,
there are strong signs that our industry
can go from strength to strength in the
There will always be new demands and
challenges to be met in an industry that
never stands still. However, we’re proud
to see that through hard work, passion
and innovation, the UKs hair, beauty and
barber professionals have paved the way
towards a year filled with real potential.
We hope this year’s report has provided
you with some valuable insights to help
you prime your business for the year
ahead, and we’re wishing you a very
We’d love for you to join in the
conversation. Use #BeautifulBritain to tell
us what you think of this year’s report,
and turn over the page to find out what
you told us makes you passionate about
this incredible industry.
Together, let’s keep Britain beautiful.