Welcome…
to the 2016 Beautiful Britain
report, our fifth annual study into the attitudes and
aspirations of the people working in the UK’s hair and
beauty industry.
Firstly, a big ‘thank you’ to everyone who took part this year.
Over 2,000 of you shared your views with us, helping us to
gain a deeper understanding of what’s happening in the hair
and beauty sector today, the customer trends that are driving
business, and your expectations for 2016.
After a turbulent few years it’s fantastic to see that 2015 was,
on balance, a good year for business and things are looking
positive for the year ahead too.
Waning customer loyalty and thrifty shopping habits are
clearly a challenge for many of you, but our report shows
that the industry’s entrepreneurial spirit is very much alive
and kicking.
£7 billion
Annual amount generated
by beauty and hairdressing
businesses for the UK economy
according to the National
Hairdressers’ Federation (2015)
Reading about the many new and innovative ways that you are
finding to get customers through the door to encourage longterm loyalty makes me incredibly proud to be part of such
a creative and inspiring industry, and I hope that this report
provides some valuable insight into the exciting opportunities
for growth this year.
Whatever 2016 brings, Sally Salon Services is here to support
you and we look forward to working with you all in the
year ahead.
Michael Dewey
Managing Director Sally Salon Services UK & Ireland
£1 billion
Value of the UK male
grooming industry
(Euromonitor International, 2015)
A SNAPSHOT OF THE UK’S HAIR AND BEAUTY INDUSTRY
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Beautiful BRITAIN 2016
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