BDC Magazine - Online version December 2015 Issue - 216 | Page 42

HML Holdings.qxp_feature 2 16/10/2015 12:24 Page 40

PROPERTY MANAGEMENT SPECIAL: HML HOLDINGS PLC

We like to be able to
say to contractors
that once they are
approved to operate
for one of our offices,
you can then just as
easily work anyone
of them”

lies in the way by which it acquires new

high quality, comprehensive service, prox-

business. HML Holdings has been able to

imity is key, and this is where HML

prosper without advertising. Instead, the

Holdings excels. “One of the things we

company finds most of its clients come as

uniquely did with our business model is

a result of referrals and testimonials from

that we decided not to centre our opera-

gic development plan for growth, the com-

past and present clients. This has allowed

tions around one big ivory tower. What we

pany has gone from strength to strength

the business to expand its client base in a

have now is 15 offices around the UK,

ever since. “What we've been doing for

sustainable, steady and rather cost-effec-

because one of our underpinning strategies

nearly 10 years is acquiring and consolidat-

tive manner.

is to be as local to the properties we man-

ing businesses into the group as well as

Another critical differentiating factor is

age as possible”.HML Holdings’ many

organically growing through a steady flow

the way HML Holdings prioritises cus-

offices allow the company to service a vari-

of new business.”

tomer service. Whilst many leading proper-

ety of regional clients. Particular concen-

ty managers do boast the ability to offer a

trations of

Specialising in the management of
blocks of flats where the residents themselves own their own freehold, HML
Holdings comes across as a highly specialist provider of property management solutions to a market sector often overlooked by
many other large property management
organisations. “What distinguishes us from
most of the larger players in this market is
our

concentration

on

Residential

Management Company clients,” explains
Robert and, due to this highly specialist
focus the company has become one of the
most dominant players in the market.
“When people say to us 'What makes HML
different?', we would then say that we are
one the largest managers of owner-occupied blocks of flats. At the very least, we're
in the top three.”
Testament to HML Holdings' service
40

management are inKent,