BDC Magazine - Online version December 2015 Issue - 216 | Page 33

mainstay.qxp_feature 2 21/10/2015 13:39 Page 31

PROPERTY MANAGEMENT SPECIAL: MAINSTAY GROUP

“To provide example: we have had a
relationship with one of our key portfolio
clients for many, many years and, while
originally we only managed part of their
portfolio, over the course of the last two
years they have actually migrated the
entirety of their tenanted portfolio. When
asked why, and what prompted them to
make such a heavily strategic decision, it
became clear that it was because we
understood exactly what their service
delivery requirements were and that we
had consistently delivered for them. In
addition, because we had always communicated well with them, they therefore
recognised and appreciated the high levels
of professionalism and expertise within
the team as well as, in equal importance,

Mainstay is a
company which
evolves because it
can. Mainstay adapts
because it should.
The company exceeds
the standard delivery
of property
management
services

the trust that they had built up with our
team over the years.”
But it isn't the case that the industry has
simply demanded such an intricate service,
and that Mainstay merely delivers it, as
there are many other managing agents
operating successfully within the sector
without the delivery of such a service. With
organisations such as Mainstay able to offer
a service which clearly goes above and
beyond that degree of base service delivery,
the future of such a standardised approach
to property management remains question-

evolves because it can. Mainstay adapts

able at best; however, the point to be made

because it should. The company exceeds

is that Mainstay is a company which

the standard delivery of property management services because, at its very core,
Mainstay wishes to provide a service which
can, without a shadow of a doubt, be of an
unquestionably high standard to its clients.

AN EMPLOYER OF CHOICE
Integral to this service, as Mainstay understands, is the team behind the name. Within
Mainstay's vast network of staff there is a
wide variety of industry knowledge, expertise and bright ideas – each being something
that the company encourages at every level.
Many of the company's employees are also
well-reputed within the industry as professionals in their own right, serving on key
industry councils and publishing informa-

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