BDC Magazine - Online version December 2015 Issue - 216 | Page 23

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PROPERTY MANAGEMENT SPECIAL: MAINSTAY GROUP

The
driving
ambition of
present-day
Mainstay is, “To provide
industry leading property
and facilities management
services nationally;
to be the agent of choice
for our markets, and the
employer of
choice for our
team.”
a sustainable, long-term business

service and expertise on offer by Mainstay.

partnership. Able to deliver quite the

Increasingly, Mainstay is working with

comprehensive raft of property services,

niche, specialist developers, particularly

Mainstay has an established reputation as a

within the South East where they are build-

one-stop-shop for all requirement both in

ing large, complex and intricate buildings

the short and long term. Core areas for the

which require a managing agent that has

business include: block management, com-

the capability to understand and adapt to

mercial property management, residential

the specification and ambitions of these

portfolio management, building consultan-

buildings. In addition, as niche developers

cy and facilities management; however it is

working within new archetypes of property

the way in which these services are deliv-

(often with commercial elements and a vari-

ered which allows for the company to stand

ety of tenures tied in), the importance of

out – we'll return to this later.

offering an array of services across the
board is absolute. Fortuitously for such

RESIDENTIAL BLOCK
MANAGEMENT

clients, Mainstay is able to offer exactly that
– again, we'll come back to this shortly.

As a specialist in residential block management, Mainstay's service is, as can be

FACILITIES MANAGEMENT

expected, at the cutting edge of service

Set up in 2006, Mainstay's facilities man-

delivery and is a standard of service best

agement business was conceived to deal

befitting that of a company reputed as an

with a very particular challenge the compa-

industry-leader. Having worked with most

ny was facing as a managing agent of

of, if not all of the top 20 UK home

choice. Many managing agents (previously

builders over the years, Mainstay's experi-

including Mainstay at inception) are faced

ence within its residential portfolio is

with great difficulty regarding a lack of

indeed unrivalled sector-wide and, as a

control over the front of house service pro-

result, the company still works with the

vision, because those individuals would

majority of these home builders to this day.

often be in the employ of the freeholder or

In continuity lies evidence to the level of

the residents' management company; not

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