BDC Magazine - Online version December 2015 Issue - 216 | Page 29

mainstay.qxp_feature 2 21/10/2015 13:39 Page 27 PROPERTY MANAGEMENT SPECIAL: MAINSTAY GROUP needs and requirements of its clients and the same service, and that's because the customers, as opposed to a parent. company is one with substantial under- This flexibility does not, however, end standing on the topic of individual cus- with the governing structure of the compa- tomer needs and requirements. Whilst one ny. An adaptability to the needs of specif- service may be suitable for a wide variety of ic clients is something which Mainstay related clients with like-businesses, the has proven time and time again to be of “perfect” service for one, may yet never be paramount importance in the delivery of the “perfect” service for another. The long its services. And we refer to the delivery and short of this is position leads us to con- of “services” most specifically due to the clude that, for each client to receive a serv- way in which Mainstay partners with ice deemed to be perfect, each service, and clients, not solely due to the range of serv- the delivery of that service must be tailored ices on offer to them. to the individual needs of the client, their With Mainstay, no two clients receive 27 business and those who may reside within