PROPERTY & FACILITIES MANAGEMENT SPECIAL M J MAPP
M J Mapp has an in-house procurement team responsible for
seeking out new suppliers and the overall approach is to use com-
panies local to a given property which supports the local economy
and skills development in the process. When it comes to local
companies there tends to be more of an incentive to offer a good
service when selected as part of the supply chain, therefore there
are plenty of benefits from securing goods and services locally.
However on occasion suppliers may already be in place when
we are appointed to manage a building. In that scenario M J Mapp
would retain them for a certain period of time while assessing and
making comparison with the company’s own supply chain stand-
ards. These standards centre on approaches to sustainability, in-
cluding environmental management and health & safety, as well
as their financial footing. If the companies pass this assessment
they are retained and added to M J Mapp’s approved contractors
list for the future. Good performance means such suppliers may
win other work at M J Mapp’s managed properties.
“We work incredibly closely with our clients and
understand that each individual client has their own
specific requirements in regards to how they want us
to work with them. We tailor our service to respond to
their individual needs and, being a relatively small
company, it means that we are flexible and agile
enough to respond to these varying requirements”
Sustainability in general is
absolutely central to the values
of this business, and every-
body working within the com-
pan y is aware of this. At M J
Mapp there is a robust set of
core values which the team are
expected to adhere to in their
daily roles. Their corporate ob-
jectives of being a great place
to work, delivering exceptional
service and doing it all sustain-
ably is demonstrated through
the structure of the business,
with sustainability risk, oppor-
tunities and management in
mind at all times.
The environmental side of
sustainability is a relatively
new concept for the property
management teams to adapt
to at M J Mapp, and a decision
was made to acquire the nec-
essary, relevant certification
to stay competitive and show-
case, as well as embed, the
company’s environmental man-
agement standards. A formal
environmental
management
system, certified to ISO 14001,
has been put in place to ensure
everybody is working with-
in a common framework, and
Brooks suggests that in order
to work the same way across
the business the health & safe-
ty procedures must always fall
in line with the environmental
management procedures. The
forthcoming introduction of ISO
45001 will be used to formalise
this alignment.
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