Kemsley LLP:feature 2 17/03/2014 15:07 Page 36
PROPERTY AND FACILITIES MANAGEMENT: KEMSLEY LLP
landlords, tenants and suppliers. That is something
which sets us apart because of where we are and
who we are, enabling us to offer a personal service.
We’re not the type of business that wheels out the
big guns for meetings and winning contracts then
uses junior staff to run them. We offer a London
quality service at a provincial rate and make sure we
don’t fall short in terms of size by resourcing locally
where we need to do.”
The company’s structure enables it to handle
properties of different types and locations on a longterm basis. Those include a national portfolio for the
Ormiston Trust, a children’s charity with a variety of
properties across the UK that it’s managed for
twelve years. There, the aim is to generate predictable and regular income to support charitable
deeds, which differs to other properties where the
intention has been to improve and develop either
for sale or to ultimately move on to a global provider
at the next stage.
Kemsley has successfully done that for a property it managed for ten years and, through a process
of major refurbishment and moving tenants
around, it increased annual rental income from £1
million to £4 million before the property was sold.
It’s also managed an old industrial property in East
London that was earmarked for residential development and which is still under management after
being sold to a Singaporean client.
PERSONALISED APPROACH
It is a varied portfolio with differing demands but
Kemsley’s flexible and personalised approach means
it’s able to treat each one on its merits and deal with
clients’ individual requirements. That approach will
carry on although as Tom insists, the company will
continue to adapt: “We will be having a periodic
review of areas absorbing our time and compare
them against fee levels to make a healthy department with scope to grow. We have to be careful
about some instructions or opportunities to ensure
they’re a sensible way to spend our time. The aim
always has to be to aim high, to secure quality
instructions and always box above our weight.”
www.kemsley.com
Tel: 01245 358988
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