BCF Annual Handbook & Membership Directory BCF Annual Handbook 2018/2019 | Page 15

FEDERATION STRATEGY BCF membership reaches new heights 2017 equalled our record number of members, with net growth of 19 members. Membership retention remains at 99% for full members, and at 90% for associate members. The chart pictured right shows that membership has grown every year since 2011, and BCF now has 50% more members than in 2010, with a total of 217 members – 143 full members, and 74 associate members. BCF membership now accounts for 95% of all the paints, coatings, printing inks and wallcoverings sold in the UK, so full membership is getting close to a saturation point. It is critical to ensure BCF members are satisfied, and a full membership satisfaction survey was carried out in late spring 2018 (results were not available when going to print). Welcome to new BCF full members (January 2017-March 2018) Welcome to new BCF associate members (January 2017-March 2018) BCF ANNUAL HANDBOOK 2018/19 15