BCF Annual Handbook 2019/2020 handbook 2019 2 | Page 18

AWARDS Another award winning year for the BCF BCF continues to be recognised for its efforts as, for the second year in a row, they were crowned ‘Trade Association of the Year’ at the Trade Association Forum’s (TAF’s) 2018 Best Practice Awards. In the event’s 16- year history, there has only been one other occasion in which an organisation received the same award two years in a row. Vision - BCF were named winners of the award due to various successes throughout the year, including the work achieved to represent the sector, grow the Federation and innovate as a membership body. The BCF’s vision for the future, is encompassed in the BCF’s roadmap 2018-2023, which was launched in February 2018. The roadmap sets out a vision and mission for the Federation, and how the Federation plans to continue to develop over the next five years and the priorities for the future, given the needs of the sector. As well as a set of values for the Federation, the plan includes ambitious targets for growth in revenue, membership, delivery of events and of other commercial activities, projecting total income growth from £1.4m to £1.6m over the five-year period. Membership growth – Membership growth has grown tremendously in the last five years in particular, with Full members of the Federation now accounting for 95% of paint, ink, and wallpaper sold in the UK. With 143 Full members and 93 Associate members currently, BCF has 50% more members than in 2012. This increase can be attributed to a strong key account management approach, with 99% Full member retention, combined with a proactive member acquisition programme. In April 2018, BCF received record-high results from the Annual Membership Satisfaction Survey. Not only did it report an 8% rise in satisfaction from the 2016 survey but an impressive 98% of BCF members reported that they were satisfied. Spectra House, BCF’s new HQ – The BCF board had identified an opportunity, with growing reserves, to invest in a dedicated new home for the Federation, closer to the majority of BCF members. ‘Spectra House’ in Coventry successfully opened as BCF’s new headquarters in June 2018. With three meeting rooms and first-class facilities, BCF can better coordinate meetings and workshops by having them all under one roof. Combined with a member lounge and state of the art touch screen technology, ‘Spectra House’ is a fantastic new base for members to meet, and interact with the BCF team. 18 Marketing - BCF strives to extend reach and influence of the sector, by maintaining and broadening communication. BCF had 413 articles in the press; a 45% rise on the preceding year. Website traffic had a notable total of 300,000 visits while our social media saw significant growth in outreach. From 399 tweets, a total of 227k impressions was recorded. Brexit activity - One of BCF’s most notable activities has been surrounding Brexit and the work done to fight the corner of the industry on the matter. BCF led a chemical industry supply chain survey which was later used as a reference by government when considering chemicals policy post-Brexit. After arguing strongly on the subject, Associate membership of the European Chemicals Agency was highlighted by Prime Minister Theresa May as critical to the future of the UK’s trade with the EU. Financial performance - The Federation’s reserves at the end of 2018 were three times higher than 2010. BCF’s assets now stand at almost £1 million, and exceeds the pension deficit of £791,000 for the first time. Turnover has grown from £1.1m in 2012 to almost £1.5m in 2018. ‘Spectra House’ was purchased for £400,000 in cash and bodes significantly lower running costs than the previous offices in Leatherhead, creating an asset for the Federation, as well as a stunning new home for members and staff to enjoy. BCF ANNUAL HANDBOOK 2019/20