BCF Annual Handbook 2019/2020 handbook 2019 2 | Page 10

FEDERATION STAFF Federation staff BCF has a new home, and a new team, now the move to Coventry is complete. A key part of the strategy to relocate included securing the professional staff from Leatherhead, who now officially work from home, and travel up to Coventry most weeks for member meetings. Whilst we retained all the Tom Bowtell key professional staff, we did have to Chief Executive recruit new people in Coventry – in fact 50% of BCF’s workforce have been recruited in the last 12 months in Coventry. Building a strong bond between home and office workers has been an important part of the team development, and we have a great atmosphere in the office. The new back office team is headed by Nadine Saxon, who is doing a great job, together with her team of Lorraine Beard (finance and training), Belle Robertson (membership services) and Jo O’Neill (admin support). The back office team ensure the office runs smoothly, especially BCF committee meetings, but they also run the office functions of membership services, HR, accounts and training. Leading our membership activities is Ali Brown, who has been instrumental in the past few years in bringing in a record number of new members to the Federation and ensuring membership satisfaction and retention is at an all time high. Our marketing department, led by Tania Morrill, added “Publication of the Year” as the latest award win, for the BCF’s annual handbook, having won ‘Marketing Initiative of the Year’ the previous year. Tania has two new team members – Marketing Executive Abbie Dryburgh, and Intern Leah Clark. The team does a fantastic job creating first rate publications, online content, videos and events for the membership. Regulatory & Public Affairs Wayne Smith Director of Regulatory Affairs Trevor Fielding Regulatory Affairs Manager Ellen Daniels Head of Public Affairs & Policy Abbie Dryburgh Marketing Executive Leah Clark Marketing Intern Marketing Tania Morrill Head of Marketing Membership & Administration Ali Brown Head of Membership 10 Nadine Saxon Office Manager Lorraine Beard Training & Finance Administrator Belle Robertson Technical & Membership Administrator Jo O’Neill Operations & Administration Support BCF ANNUAL HANDBOOK 2019/20