BCCJ ACUMEN July 2013 | Page 10

a problem is not a problem when complex systems react immediately .

ZERO DISTANCE – THE NEW PROXIMITY TO CUSTOMERS .

Your customers should not be affected , when unforeseen events surface . That ’ s why decisions need to be made and set into motion immediately . Take the Total Airport Management System , for example , which – in the case of delayed flights – provides all airport employees with information and shortens waiting times for passengers – enabled by T-Systems . www . t-systems . com / zero-distance