Banking and Wealth Management - Page 4

SPONSORED CONTENT variety of digital sharing tools like Team- Viewer and Zoom to walk folks through any challenges they were experiencing .

ARE THERE ANY NEW DEVELOPMENTS YOU ’ D LIKE TO SHARE ? We have upgraded our contact center , added more agents , launched a new chat feature and simplified our digital lending process .
WHAT ARE YOUR INSTITUTION ’ S PRIMARY COMMUNITY CONCERNS AND FOCUSES ? The greatest concern is the sheer number of organizations looking for assistance . The volume of requests and the average amount of those requests are up . We are concerned that these good organizations and nonprofits may not be able to find the resources they need to stay afloat . We will do our part but we cannot do everything .
WITH MANY INSTITUTIONS OPENING NEW BRANCHES , WHY DO YOU BELIEVE THE BRICK-AND-MORTAR PRESENCE IS IMPORTANT , GIVEN THE EXPENSES OF THE BUILDING AND STAFF ? The short answer is people crave human contact , for the most part . Our older members find a sense of security knowing that their branch office is close enough to them that they can go to the branch when they need help . Interestingly , research shows that the younger demographic , Gen Z and millennials , who arguably run most of their lives on
their handheld devices , have a basic need to talk to someone face-to-face when it comes to understanding finances . As these folks mature and start the home buying process , the complexities of the process often require that personal touch that gives young people
BANK ON continued on page 128

What kind of advice does the owner of a financial institution get ?

You can find out by calling 401-233-4337
Because at the other end of that number is a team of financial advisors ready to help you with anything from investment strategy to insurance coverage to retirement planning . Located at Navigant Credit Union , it ’ s the kind of personal attention only an owner gets .
Securities and advisory services are offered through LPL Financial ( LPL ), a registered investment advisor and broker-dealer ( member FINRA / SIPC ). Insurance products are offered through LPL or its licensed affiliates . Navigant Credit Union and NCU Wealth Management are not registered as a broker-dealer or investment advisor . Registered representatives of LPL offer products and services using NCU Wealth Management , and may also be employees of Navigant Credit Union . These products and services are being offered through LPL or its affiliates , which are separate entities from , and not affiliates of , Navigant Credit Union or NCU Wealth Management . Securities and insurance offered through LPL or its affiliates are :
Not insured by NCUA or Any Other Government Agency
Not Credit Union Guaranteed
Not Credit Union Deposits or Obligations
May Lose Value
126 RHODE ISLAND MONTHLY l AUGUST 2022