CONTENTS
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41
07 MD’s message
29 Sustainability
09 Profile
A Code of Conduct
Registered commercial banks have
adopted a Code to manage their impacts
on society and the environment
African Bank Executive Director Tami Sokutu on
unsecured lending, good data and talent
31 Customer’s view
14 Financial Inclusion
Responding to national, continental and global
challenges
Bubble? What Bubble?
Financial Inclusion does matter for
economic development
A vital tool for the poor and for SME’s
16 Financial Inclusion
Dealing with a false dichotomy between Basel III
and financial inclusion
Prudential regulation should enhance inclusion
20 Banking Summit
Sharing the load
Solutions for funding infrastructure
Real Time
Why customers use Facebook
34 Banking
Customers take charge
Ernst & Young’s 2012 global consumer
banking survey.
40 IT
IT complexity in banking
you can’t measure something, you can’t
“If
understand it.”
Edition 3
SA BANKER
3