Banker S.A. September 2012 | Page 48

MEMBER BANKS Introducing Banking Association Member Nedbank Q&A Name of bank: Nedbank Group Ltd. Who owns the bank: 52% is owned by Old Mutual Plc. Core business: Nedbank consists of five core clusters: Nedbank Capital, Nedbank Corporate, Business Banking, Nedbank Retail and Nedbank Wealth. Target market: Nedbank is a universal bank, offering products and services to all client groupings from individuals (entry level to high net-worth), small businesses to large corporates, multinationals and the public sector. Core values or differentiators: Nedbank is a vision-led and valuesdriven company. The most prevalent values, as voted by staff are: accountability, integrity, respect, pushing beyond boundaries and people-centred. Our Deep Green Aspirations is a differentiator and informs our products, our operations and business goals. Any newsworthy changes in the bank’s structure or business in the near future? Given that Africa remains a key medium- to long-term strategic focus area, the Africa division, which previously reported under Nedbank Corporate, has been transferred to the centre and reports to our COO, Graham Dempster. Is there a key product or initiative you wish to highlight? Nedbank is making banking more convenient for clients by adding a significant amount of new outlets and ATMs, extending opening hours in 58 outlets and Sunday banking in 50. The success of client value propositions such as Ke Yona (mass market), Savvy (middle market) and Nedbank 4 Me (youth market) resulted in client gains significantly above the industry average and improved cross-sell, evidenced by the 17% growth in NIR. Nedbank also saw increases in the M-Pesa registrations offering (with Vodacom), up 7-fold to 955 000. Servicing the business owner in his personal as well as business capacity is a new unique approach offered by Nedbank (convenience of one point of contact), while the Nedbank@Work proposition of servicing a business’ staff has been highly successful, adding 80 000 new clients in just six months. Nedbank is the first and only bank to have launched a retail savings bond, raising over R6 billion in funding since inception, followed by a green savings bond, supporting the funding of renewable energy projects. Contact details www.Nedbankgroup.co.za Tel: +27 011 294 4444 46 SA BANKER Edition 3 International links: Through Old Mutual Plc and in Africa through our Ecobank Alliance, we have rights to acquire up to 20% in Ecobank (ETI, between November 2013 and November 2014. We also have operations in the UK, in investment banking as well as our private bank, Fairbairn. CEO AND CHAIRPERSON: CHIEF EXECUTIVE NEDBANK LTD: MIKE BROWN NEDBANK CHAIRMAN: REUEL KHOZA CSI: The achievement of true social sustainability in Africa requires more than just financial support. It demands commitment to the principles of economic upliftment, business development, job creation, community empowerment and social transformation. Nedbank Group actively seeks out and pursues opportunities to support communities, develop and grow small businesses, foster job creation and contribute to the overall development of a sustainable and robust social structure in SA and Africa.