Banker S.A. March 2013 | Page 56

Overview Xantium offers a complete service relating to the manufacturing and personalisation of cards. Our products and services range from consulting to the complete management of any one of the following aspects: • • • • • Card design & manufacturing Personalisation Stationery/packaging design and sourcing Pin mailer printing Card distribution and reporting Detailed production information for all cards is provided in real time through Xantium’s web-based Track & Trace system [see Track & Trace]. This system is secured and accessible only by authorised employees. All reports generated on this system are PCI –DSS compliant. Chip & EMV A chip card is a credit or debit banking card that has a microchip embedded in it.The chip provides enhanced security and greater convenience to banks and cardholders. In order to enhance their service and security offerings, many financial institutions, in line with Visa and MasterCard requirements, are opting to issue chip cards. Xantium with its products, technical support and services, can assist companies to move towards utilising and installing this new technology. Xantium is also able to carry out large-scale EMV conversions and implementations as well as daily ongoing card renewal and replacement services. Telecommunications Xantium offers secure data file processing, production, full packaging and fulfilment. Our clients are assured of accurate, affordable SIM cards that are timeously delivered. Xantium provides GSM, CDMA and UMTS product lines in telecommunications. Track & Trace Xantium has developed a Track and Trace system that is used not only as an internal personalisation production management tool, but also gives customers the level of comfort that the card personalisation will be completed in the required time frame. Xantium has developed a web-based front-end to the Track and Trace system to allow clients to track the progress of their orders through the personalisation bureau, giving them complete transparency. One benefit of this is for feedback for call centres, allowing for accurate information in real time, making it possible for the call centre agent to identify where in the system a card is, and to manage customers’expectations on the first call. Some of Xantium’s larger customers have Card Operation Departments which are responsible for the on time delivery of over half a million personalised cards per month. The Track and Trace system has proven to be an effective tool in the management of the supply chain, from cards being ordered through to dispatch. Stock management is also available through the system and allows clients to monitor and re-order stock timeously. Black Economic Empowerment Xantium Integrated Solutions has a Level 5 - Broad Based Black Economic Empowerment (B.B.B.E.E.) scorecard. Our Black owned Equity Company comprises several industry stalwarts who bring a wealth of experience and relationships to our collaboration. Contacts Complete Card Solutions Provider For any card related product enquiries please contact Xantium Integrated Solutions. Tel: +27 (0) 11 472 9330 or E-mail: [email protected] www.xantiumis.co.za