Overview
Xantium offers a complete service relating to the
manufacturing and personalisation of cards.
Our products and services range from consulting
to the complete management of any one of the
following aspects:
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Card design & manufacturing
Personalisation
Stationery/packaging design and sourcing
Pin mailer printing
Card distribution and reporting
Detailed production information for all cards is
provided in real time through Xantium’s web-based
Track & Trace system [see Track & Trace]. This
system is secured and accessible only by authorised
employees. All reports generated on this system are
PCI –DSS compliant.
Chip & EMV
A chip card is a credit or debit banking card that
has a microchip embedded in it.The chip provides
enhanced security and greater convenience to
banks and cardholders. In order to enhance their
service and security offerings, many financial
institutions, in line with Visa and MasterCard
requirements, are opting to issue chip cards.
Xantium with its products, technical support and
services, can assist companies to move towards
utilising and installing this new technology.
Xantium is also able to carry out large-scale EMV
conversions and implementations as well as daily
ongoing card renewal and replacement services.
Telecommunications
Xantium offers secure data file processing,
production, full packaging and fulfilment.
Our clients are assured of accurate, affordable
SIM cards that are timeously delivered. Xantium
provides GSM, CDMA and UMTS product lines in
telecommunications.
Track & Trace
Xantium has developed a Track and Trace system
that is used not only as an internal personalisation
production management tool, but also gives
customers the level of comfort that the card
personalisation will be completed in the required
time frame. Xantium has developed a web-based
front-end to the Track and Trace system to allow
clients to track the progress of their orders through
the personalisation bureau, giving them complete
transparency. One benefit of this is for feedback
for call centres, allowing for accurate information
in real time, making it possible for the call centre
agent to identify where in the system a card is, and
to manage customers’expectations on the first call.
Some of Xantium’s larger customers have Card
Operation Departments which are responsible
for the on time delivery of over half a million
personalised cards per month. The Track and Trace
system has proven to be an effective tool in the
management of the supply chain, from cards being
ordered through to dispatch. Stock management is
also available through the system and allows clients
to monitor and re-order stock timeously.
Black Economic Empowerment
Xantium Integrated Solutions has a Level 5 - Broad
Based Black Economic Empowerment (B.B.B.E.E.)
scorecard. Our Black owned Equity Company
comprises several industry stalwarts who bring
a wealth of experience and relationships to our
collaboration.
Contacts
Complete
Card
Solutions
Provider
For any card related product enquiries please
contact
Xantium Integrated Solutions.
Tel: +27 (0) 11 472 9330 or
E-mail: [email protected]
www.xantiumis.co.za