Banker S.A. June 2012 | Page 19

PROFILE … the real challenge I fear is the day an Apple or Google starts offering financial services. Michael emphasises that: ‘FNB’s success is rooted in its corporate culture and the tone of that culture. It’s set at the top but it’s an empowering – not a hierarchical – culture. ‘Within FNB, there are about 100 CEOs who run their own businesses as “owner-managers”. They are operationally autonomous but – as a group – strategically tight.’ Where does