Banker S.A. July 2014 | Page 7

CONTENTS & CREDITS Publishers: Picasso Headline (Pty) Ltd Times Media Building Central Park, Black River Park Fir Street, Observatory, 7925 Cape Town 8001, South Africa Tel: [phone] Fax: [phone] Banking Association Editorial Board Editor Content Manager Content Coordinator Contributors Copy Editor Picture Credits Head of Design Studio Designers Project Manager 51 42 Technology: XP Microsoft withdraws XP operating support Jane Steinacker-Keys [email protected] Raina Julies Michéle Jarman [email protected] Samantha Perry Zweli Mokgata Marius van den Berg Eugene Goddard Joy Capon Banking Association South Africa Thinkstock Times Media Limited Jayne Macé-Ferguson Leo Abrahams Mfundo Ndzo Andrew Green [email protected] Sales Consultants André Potgieter Stephen Crawford William Rompelman Production Editor Shamiela Brenner Business Manager Financial Accountant Subscriptions and Distribution 45 Technology: Data Breach Luyanda Tetyana Ndivhuho Mafela Thenji Nhlapo Robin Carpenter-Frank [email protected] Lodewyk van der Walt Shihaam Adams [email protected] The cost of detection, response and containment 48 Risk Management Does the future of Africa’s banking sector hang in the balance? Senior General Manager: Newspapers and Magazines Mike Tissong Associate Publisher Jocelyne Bayer ADVERTISING: ANDREW GREEN E-mail: [email protected] Tel: [phone] Security A closed cash-handling solution CTPprinters CAPE TOWN 52 Survey A market ripe for the growth of customer satisfaction Copyright: Picasso Headline and The Banking Association South Africa. No portion of this magazine may be reproduced in any form without written consent of the publishers. The publishers are not responsible for unsolicited material. Banker SA is published quarterly by Picasso Headline Reg: 59/01754/07. The opinions expressed are not necessarily those of Picasso Headline. All advertisements/advertorials and promotions have been paid for and do not carry any endorsement by the publishers. Edition 10 Contents/Credits.indd 5 BANKER SA 5 2014/06/24 2:08 PM