CONTENTS
Contents
11
Features
Regulars
05
06
08
29
30
32
35
36
39
40
43
45
47
49
51
53
55
14
11
14
17
23
17
STATE HOUSING BANKS
Is South Africa ready for a state housing bank?
CLOSING THE GAP
Plans to meet the needs of South Africa’s housing ‘gap market’
GREEN ENERGY IN HOUSING
Solar heating programmes for low-cost housing at a standstill
BANKING SUMMIT
Building partnerships for housing delivery
EDITOR’S NOTE Honing in on housing
MD’S MESSAGE Looking back at a tough year
LOCAL AND INTERNATIONAL BANKING NEWS FNB partners with Silicon Cape and PayPal and eBay split
OPINION The importance of customer experience management in private banking
SMEs eCommerce opportunities for SMEs
WORLDVIEW Solutions for banking beyond South Africa’s borders
CUSTOMER STORY Helping entrepreneurs through non-financial support
REGULATIONS National Credit Amendment Act to help South Africans settle debt
LIFESTYLE Helping consumers to make wise financial decisions mid ‘silly’ season
TECHNOLOGY Designing the future of the digital bank
TECHNOLOGY Electronic signatures – the way forward
TECHNOLOGY Benefits of contactless payment
TECHNOLOGY Outdated technology is holding banks back
SMEs Western Cape Funding Fair
EDUCATION New SME Education fund launched
TRAINING Skills focus to solve youth unemployment
OPINION Transfer pricing challenges in Africa
Edition 12 | BANKERSA
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