Banker S.A. January 2014 | Page 33

BANKING CRIME compared to the same period last year, falling from R204 million to R117,7 million. Sabric attributed this decrease to new banking systems, and increased collaboration between the industry and law enforcement. Gauteng, the Western Cape and KwaZulu-Natal experienced 86.1% of the credit card fraud losses, with 42.8% of the transactions occurring in Gauteng. New security measures meant that criminals were returning to lowtech frauds, revealing a statistic of a 102% increase to 31 million in 2013 in lost or stolen card fraud. ‘Changes in business processes linked to chip and PIN cards necessitated criminals to revert back to older modus operandi such as shoulder surfing (watching a client type in the PIN), and card jamming or swapping. This has led to the visible increase in lost and/or stolen card fraud to levels last seen in 2010,’ says Potgieter. Card not present (CNP) fraud losses increased by 16%, from R154,7 million in 2012 to R178,7 million in 2013. This fraudulent activity takes place where neither the card nor cardholder is present during these transactions. Card skimming, which involves the copying of encoded information for illicit purposes, and transactions with a card reader, continued to be the scourge of the banking industry. According to Potgieter, skimming devices can be set up at an ATM in as little as 30 seconds, and the majority of these are locally assembled. In 2013, 162 devices were recovered – 80 from Gauteng and 23 from Mpumalanga. ‘It’s simple enough to buy a card reader – you can get one on the Internet,’ states Potgieter. ‘It’s the sa