Banker S.A. January 2014 | Page 21

‘From a staffing perspective, our skills development initiative has helped create a learning culture, improved the skills of staff, while providing staff with improved career opportunities and options.’ – Absa This year the IOB in South Africa, previously accredited as a training provider by BANKSETA, was granted permission by the South African Qualifications Authority to be the professional body in the banking sector. The IOB has a renewed mandate to promote education and training in the banking and finance profession, encourage continuous professional development, and be a partner in driving South Africa’s commitment to transforming the sector. In addition, the South African Reserve Bank College offers a cadet graduate programme, specialised learning programmes based on the core functions of a central bank, workshops, seminars, and an elective course in central banking for MBA students studying at the Gordon Institute of Business Science (GIBS). South Africa’s major banks have also invested in large developmental centres aimed at training staff. Investec Group spokesperson, Margaret Cerff, says that Investec’s total spend on training South African employees amounted to about R100 million in the period ending in March 2013. Cerff says the bank has a Learning and Development Centre, which plays a critical role in the development of its employees. It offers an induction programme for new employees, bespoke learning programmes in information technology, banking and finance, compliance, risk management, leadership and diversity. ‘Investec’s vision, to ensure that we have a strong, diverse and capable workforce that is dedicated to a common goal of servicing our clients, is critical to the sustainability of our business. We thus position development as possibly the most crucial aspect of our people processes, and work exceptionally hard to continually build an environment in which people can perform extraordinarily,’ says Cerff. Nedbank says it invests nearly R350 million towards skills development annually. The green-branded bank has a flagship graduate development programme, academy programmes, and an internal bursary scheme and other learning and developmental programmes aimed at equipping staff with the skills required to achieve full performance in their existing and future roles. On the impact of its initiatives, Nedbank notes: ‘Through our learning interventions, the bank has seen vital skills transfer with competency enhancement, personal growth and long-term career planning taking place among employees. Also, the bank’s commitment to learning and skills development Edition 8 Professional Development.indd 19 BANKER SA 19 2013/12/19 4:23 PM