Banker S.A. December 2012 | Page 29

IT Build software for the user – not just for the new platforms Interface design is crucial for users A s mobile computing continues its rapid growth in both the consumer and enterprise environments, software developers are faced with a new challenge. Not only do they need to cater for new platforms for their applications, but also a new concept in design. In the past, engineers would develop software based on the technicalities involved in the back end; the users had little choice in the interface used. Now the interface is fundamental to the mobile software development process. Users demand an engaging consumer interface for mobile devices that meets their needs and expectations, not what the engineers decide to provide. This is forcing the development industry to tackle an element of design it has never had to deal with before. Software is no longer simply an engineering project. The look and feel as well as the functionality of the interface is as important as the back end. To capture users’ interest in the final product, the interface must be designed to provide a “sticky” experience. Today’s interface has to “dazzle” from the moment the application starts. An example of this can be seen in the difference between the interface design of the two most popular mobile interfaces: Apple’s iPad and Google’s Android operating systems. In articles published by Business Insider and Mashable, the authors show that Apple’s design is more popular because its focus is on the user’s experience, not technology. The user experience is critical to Apple, while technology and what the d