Banker S.A. April 2014 | Page 49

CUSTOMER STORY Gloria Serobe: ‘If you are a black person in that (credit) committee, look at where black people are struggling in lines of approval. You can’t just sit in an air-conditioned office and say the credit committees are white and pale’. Gloria Serobe, Chief Executive Officer of WIPHOLD if government is serious about dealing with racism, it should look at ways of examining these accusations that I’m making,’ says Combi. ‘Government must look at the number of liquidations between houses owned by black and white people. That will tell you who the banks favour.’ Combi believes Postbank could become a solution for advancing more credit to black people and their businesses; however, they would have to be creative, he notes. ‘Postbank has to be more aggressive and not simply act like a post office.’ Combi thinks that starting a black-owned bank in 2014 would be quite difficult as the capital requirements are high. He adds that there is no real competition in banking in South Africa. ‘It took Afrikaners from Stellenbosch to identify the need to service the so-called unsecured and low-end black market,’ he says. ‘They changed the banking dynamics. Because of their sustainability as a business, it proves that more lending can be done for black people.’ Combi says he had enquired who the bulk of loans are made to, and was told that the bulk goes to black communities who use the funding for home improvements. On the future of Thembeka Capital at Capitec, Combi says he sees it as a long-term investor in the Stellenbosch-based group. When the deal matures, he says, Thembeka will sit down with other share