Bajan Sun Magazine - Caribbean Entrepreneurs Vol 1 Issue 10 | Page 128

BAJAN SUN MAGAZINE DEC 2014 How Do You Deal With Poor Employee Performance? E ven small businesses deal with employee issues. Dealing with poor employee performance is very important to your business productivity. As a business owner, you are engaged in a delicate balancing act of meeting employee expectations and inspiring loyalty while trying to please your customers. Dealing with unsatisfactory performance in a positive way, using effective corrective action, can lead to improved employee performance that could even flourish. Step 1 Step 2 Express your concerns. The employee must understand your expectations and how they were not met. This is the first step in addressing poor performance. Give a detailed explanation of your standards and how employees are to meet them. Focus on the issues in direct relation to the employee’s unsatisfactory performance and omit unnecessary circumstances. Be prepared to lead by example, instructing your managers and supervisors to do likewise. Allow the employee to explain the issue adversely affecting his performance and what he believes is the best remedy. However, never allow the employee to use his explanation to justify poor performance or blame co-workers. www.bajansunonline.com/MAGAZINE/ | [email protected] | @BajanSunOnline