Aycliffe Today Business Issue 7 | Page 19

Bringing Aycliffe Business Park Together | 19 Aycliffe Physiotherapy Clinical Partner Caroline Griffiths works with a patient Business Park’s physiotherapy clinic booming Work, rest and play without pain is the order of the day for a physiotherapy practice which has given thousands of people their quality of life back as it continues to grow from strength to strength. By Rachel Wright For more than a decade, Aycliffe Physiotherapy, based in Langton Business Centre on Durham Way, Aycliffe Business Park, has provided treatment for musculoskeletal problems in order to help clients go about their everyday life. Practice manager John Griffiths said: “When we first started here 11 years ago we had just the one treatment room, now we have three treatment rooms plus a fully equipped Pilates and rehabilitation studio. “A lot of our success is down to our approach to our clients and the quality and continuity of the service we provide. “Back in 2002 we were the only physiotherapy practice in the area. We were on the Park before many of our present neighbours. There wasn’t much consumer orientated business here then but for us the location made absolute sense as it is so easy to get to; and as the park has grown so have we. ” Aycliffe Physiotherapy specialise in treating problems such as back or neck pain, arthritis, pulled muscles or sprains, sports injuries, shoulder pain, tennis and golfers elbow, repetitive strain injury, headaches and whiplash injuries. The services available include physiotherapy, acupuncture and Pilates. They run regular Pilates classes which have proved highly popular with local people. They only employ highly-experienced graduate chartered physiotherapists, all are HPC (Health Professions Council) and CSP (Chartered Society of Physiotherapy) registered. They are Physiofirst members and are approved by all health care insurers including BUPA, AVIVA and AXA. Aycliffe Physiotherapy has a strong team of six highly-skilled chartered physiotherapists lead by Clinical Partner Caroline Griffiths MCSP who , has 20 years’ experience herself and together the team has over 100 years of professional expertise. John added: “It’s not just about the clinical treatment, it’s a dedicated one-to-one session, where the physiotherapist will find out how the injury is impacting on a client’s life and how best to assist their recovery to fit in with their lifestyle. “Each person is different and it is crucial that empathy and understanding is achieved with each client. We aim to treat the person and not just the injury. “Sometimes as the years pass problems can re occur and where possible we will always try and put a client with the same physiotherapist they had before, to maintain this level of support. We have a simple mantra in the practice which is to look after our clients and to give good old fashioned service. We have a lot of loyal clients who come back to us or refer their family and friends to us and this is something we are very proud of. ” Another big asset the practice has is being able to get to the root of the problem quickly. “We have a very experienced team here, said ” John. “Whatever problem is brought to us, our physiotherapists will probably have seen it before and this really enables us to apply treatment quickly and effectively. “Other benefits to clients are our opening times and same day appointment policy. If someone needs help after work we are open every weekday evening and generally we can see you on the same day you call: this works really well on the business park. ” Aycliffe Physiotherapy treats clients from far and wide but they do see many clients who work on the park and they have enjoyed longstanding relationships with many local companies including Gestamp, Roman and OHTS. John said: “The great thing about being here on the park is that we really can help local people to be free from pain quickly so they can go about their daily work. This is a great location for anyone who needs us. “We have historically kept our prices realistic too, and we have managed to do this through being quite a big practice and being able to accommodate a higher volume of clients than most clinics but without compromising on the quality of the care we provide. “Looking ahead we look forward to keeping on doing what we do well and to continue to grow with the popularity and success of the park and develop our loyal client base. “For anyone who hasn’t given us a try yet please come along and see us. We will be happy to help. ” If we can help you, or your family or your business please call me on 01325 310122.