11.2 BANKING, FINANCIAL SERVICES, AND INSURANCE 67
11.3 EDUCATION 67
11.4 ENERGY AND POWER 68
11.5 GOVERNMENT AND PUBLIC SECTOR 69
11.6 HEALTHCARE AND LIFE SCIENCES 69
11.7 MANUFACTURING 70
11.8 MEDIA AND ENTERTAINMENT 71
11.9 RETAIL AND CONSUMER GOODS 72
11.10 TELECOMMUNICATION AND ITES 73
11.11 OTHERS 74
12 GEOGRAPHIC ANALYSIS 75
12.1 INTRODUCTION 76
12.2 NORTH AMERICA 77
12.3 EUROPE 81
12.4 ASIA PACIFIC 84
12.5 MIDDLE EAST AND AFRICA 88
12.6 LATIN AMERICA 91
13 COMPETITIVE LANDSCAPE 95
13.1 INTRODUCTION 95
13.1.1 VANGUARDS 96
13.1.2 INNOVATORS 96
13.1.3 DYNAMIC 96
13.1.4 EMERGING 96
13.2 COMPETITIVE BENCHMARKING 97