Automotive Business Review February 2015 | Page 10

Cover Feature

Bosch enhances skill levels

The Importance of the Right Training

The Importance of the Right Training

Service capability through
training
The Importance of the Right Training
One of the best ways to ensure your business develops
and prospers, is to maximise the skills of everyone you
employ.
Whether that requires greater levels of technical skills right
through to improved product knowledge, the Bosch Technical
Training Programme has a training course from which you
and your staff can benefit.
Covering key aspects of servicing, technical diagnosis and
systems training, the Bosch courses have been constructed
specifically to meet the needs of Vehicle Workshops.

Service Capability through Training
To succeed in today’s aftermarket, the service specialist
must meet the sophisticated requirements of advanced
technologies and deliver a quality of service that satisfies the
most demanding customers.
The scope and quality of these services are ultimately
dependent upon the skills and ability of the workshop
technician, who is responsible for the application of
information, skill and equipment to diagnose and resolve
problems.
The key to this process being achieved effectively is the
underpinning knowledge that has been acquired from
training.
Therefore Bosch technical training is as essential to the
technician’s role as is technical information or even garage
equipment.
Training is an investment which also allows your technicians
and therefore your business to adapt to the changing
demands of the aftermarket and in doing so, will maintain the
service capability of your workshop.

| words in action

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FEBRUARY 2015